PRIVACY POLICY

Last updated: January 2025

At LMSS Fitness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Physical fitness information and health history
  • Training goals and preferences
  • Payment and billing information
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Provide personalized training programs and services
  • Schedule and manage training sessions
  • Process payments and maintain billing records
  • Communicate with you about your training progress
  • Send you relevant updates and promotional materials (with your consent)
  • Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers who assist in our operations (e.g., payment processors)
  • To protect our rights and safety or that of others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are designed for individuals aged 13 and older. For clients under 18, we require parental or guardian consent before collecting any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: luke@lmssfitness.com.au
  • Phone: 0457 636 212
  • Address: T4/740 742 Toorak Rd, Hawthorn VIC, 3122